Shipping policy

Shipping & Dispatch Policy

At Streamline Products Ltd, we are committed to providing reliable and efficient delivery services across the United Kingdom. All orders are processed and dispatched from our facility in Norwich.

1. Dispatch Times

  • Same-Day Dispatch: Orders placed before 2:00 PM GMT, Monday to Friday, are dispatched the same working day.

  • Next-Day Dispatch: Orders placed after 2:00 PM or during weekends and bank holidays will be processed and dispatched the following business day.

2. Shipping Carriers & Services

We partner with leading UK couriers to ensure your items arrive safely and on time. All our shipments are sent via a Tracked Service. Our primary partners include:

  • DPD / Royal Mail

  • Once your order is dispatched, you will receive an automated email containing your tracking number and a link to the carrier’s tracking portal.

3. Shipping Rates & Delivery Estimates

  • Standard Tracked (2-3 Business Days): £3.95

  • Express Next-Day Delivery: £5.95

  • Free Shipping: We offer free standard tracked shipping on all orders over £50.00

4. Delivery Address & Accuracy

Please ensure your delivery address is entered correctly at checkout. We cannot be held responsible for items delivered to an incorrect address provided by the customer.

5. Inspection & Damages

We ensure all items are packed to industrial standards. However, please inspect your delivery upon arrival.

  • Any shortages or damages must be reported to our support team at info@streamlineproductsltd.com within 48 hours of receipt. This allows us to facilitate a claim with the courier and resolve the issue for you promptly.

6. International Shipping

At this time, Streamline Products Ltd only offers shipping to addresses within the United Kingdom.